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Hill Country Floods

The Disaster Case Management Program helps individuals and families recover from flooding in the Texas Hill Country. The program provides personalized support to help survivors navigate resources, rebuild their lives, and work toward long-term recovery.

Where & Who We Serve

  • Where We Serve: Services are available in counties impacted by flooding in the Texas Hill Country, including Kerr, Kimble, McCulloch, Menard, San Saba, Travis, Williamson, Guadalupe, and Tom Green counties.

  • Who We Serve: We serve individuals and families impacted by flooding who need support recovering from disaster-related damage or disruption.

Services Offered

This program provides 100% free services to disaster survivors. Services are tailored to each household’s recovery needs and may include:

Help With Immediate Needs

  • Support for seniors and people with disabilities
  • Referrals to medical care, counseling, legal help, and job support
  • Help with food, utilities, transportation, and money planning

Housing & Home Recovery

  • Connections to temporary housing and home repair help
  • Help replacing items damaged or lost in the floods

Recovery Planning & Case Management

  • Support with forms, appeals, and follow‑up services
  • One‑on‑one help to understand your needs and make a recovery plan
  • Support to navigate barriers and access long-term recovery

Assistance With Disaster Applications & Appeals

  • Help with FEMA appeals, insurance claims, SBA (Small Business Administration) applications, and other disaster recovery assistance

Contact Us

Locations:

  • Austin: 2211 South I-35, Suite 305, Austin TX 78741 830-217-7622
  • Kerrville: 1401 Sidney Baker St., Kerrville, TX 78028 830-217-7622
  • San Angelo: 17 S Chadbourne St., Suite 401, San Angelo, TX 76903

8 a.m. - 5 p.m. CT

Funded By