Aileen G. Serrano is the Assistant Clinic Director for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. As a Licensed Professional Counselor and Licensed Chemical Dependency Counselor in the state of Texas, Aileen leads a team of clinicians in providing services to post-9/11 Veterans and military families.
Aileen holds a master’s level education in mental health counseling from Webster University and has worked in the mental health field for 14 years. With a skill set culled from different professional positions, including intake coordination and case management, she has worked with individuals with intellectual developmental disabilities and crisis units to prison populations to Veteran and Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) services to individual and group therapy.
Aileen has three years of experience working with military/Veteran populations in the mental health field with a focus on trauma.
She has training in evidence-based practices to include Cognitive-Behavioral Therapy (CBT), Cognitive Processing Therapy (CPT), Cognitive Behavioral Therapy for Insomnia (CBT-I), Prolonged Exposure (PE), Eye Movement Desensitization and Reprocessing (EMDR), and Client-Centered Play Therapy.
When she’s not at work, Aileen loves going camping and spending time in nature.

Cynthia Torres serves as a Supervising Clinician for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. With six years of experience working with military/Veteran populations in the mental health field, her focus is on couples therapy and trauma.
Working in the mental health field for the past 12 years, Cynthia has held roles including Behavioral Interventionist for children with autism, Case Manager for underprivileged populations and individuals with intellectual developmental disabilities, and Program Manager for an inpatient womens’ unit. Additionally, while completing her internship hours, she worked in an inpatient setting with Veterans and Intensive Outpatient Program (IOP) and Partial Hospitalization Program (PHP) services providing individual and group therapy.
Cynthia has training in evidence-based practices to include Cognitive-Behavioral Therapy (CBT), Cognitive Processing Therapy (CPT), Cognitive Behavioral Therapy for Insomnia (CBT-I), Prolonged Exposure (PE), and Eye Movement Desensitization and Reprocessing (EMDR).
In addition to her role at the Cohen Clinic, Cynthia is a Mental Health First Aid instructor, providing trainings for her community in an effort to bring awareness to mental health.
She enjoys spending time with her six-year-old son and her family, as well as reading, listening to music, and baking.

Maria Hinojosa is the Office Manager for The Steven A. Cohen Military Family Clinic at Endeavors. To better serve the community, she leads the front office staff with professional and cordial customer service. Her daily responsibilities consist of working with the leadership team on process improvement established by KPI’s (key performance indicators), verifying authorizations, handling billing inquiries, and managing operational expenses and supply inventory.

Maria received her Master’s in Business Administration from the University of Texas in El Paso.  She brings a wealth of experience and knowledge in billing, process improvement, and office management as she served in this capacity for 24 years in the medical field. Maria has also volunteered her time with non-profit organizations working with high-risk youth, the homeless, and organizational team building. Her expertise helps the Cohen Clinic run efficiently while ensuring clients leave pleased and fully satisfied with the services received from our team.

Maria has been blessed with two amazing children, a daughter-in-law, and a grandson. In her spare time, she enjoys watching her daughter play volleyball, going on dates with her grandson, and taking part in outdoor activities with family and friends.

Manuel Hernandez is a Clinician for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso, where he provides evidence-based mental health therapy services to clients ranging from five to 85 years of age.
Beginning his career as a Social Service Case Manager, Manuel worked within the foster care system while he obtained his Master’s degree in Mental Health.
As a highly skilled clinician, Manuel assists the Cohen Clinic in providing mental health recovery services for Veterans and military families. With a skill set ranging from play therapy to trauma-focused cognitive processing therapy, he is able to provide services to individuals, couples, and families as needed for their recovery.
Manuel prides himself on his dedication to his community and family, providing family services within the El Paso region for over 11 years. Working in both the out-patient and in-patient mental health sector, he truly enjoys being able to positively influence his community.
A proud father of two, Manuel is a self-proclaimed child at heart who enjoys using his creativity, love of drawing, painting, and music in his therapy.

Maria (Mary) Valencia is a Clinician for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. Previously an Intake Coordinator, Mary now provides CBT and EFT therapy sessions to Veterans and military families.
Mary has earned a Master’s degree in Counseling, a second Master’s degree in Health Administration, and is a Licensed Professional Counselor and Licensed Chemical Dependency Counselor, among other distinctions in the field.
As a member of a team of dedicated therapists and other staff members who provide services for Veterans and military families in the El Paso Community, she helps the Cohen Clinic identify substance abuse disorders, provide substance abuse psychoeducation, and deliver mental health therapy.
In addition to her role at the Cohen Clinic, Mary helps to provide Anger Management classes at Endeavors, is a PRN consultant for the National Association Drug Court Professional (NADCP), and is a part-time faculty Professor with the El Paso Community College Social Work Department.
Recently becoming a grandmother, she enjoys spending all the time she possibly can with her beautiful granddaughter. She also enjoys cooking, and reading or listening to anything inspirational, spiritual, or regarding self-help.

Michelle A. Cortez is a Supervising Clinician for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. She is a Licensed Professional Counselor, National Certified Counselor, and Certified Child and Adolescent Trauma Professional. At the Cohen Clinic, she provides treatment to Veterans and military families.
Michelle holds a Master’s degree in Mental Health Counseling from Webster University and has worked in the mental health field for close to six years. Holding positions that range from Program Therapist to Program Manager, she has experience with inpatient care that provides individual and group therapy to children, women, adults, seniors, and military populations, including military children and adolescents. Michelle has spent the past three years working with Veteran and military populations in the mental health field with a focus on trauma.
Michelle has training in evidence-based practices to include Cognitive-Behavioral Therapy (CBT), Cognitive Behavioral Therapy for Insomnia (CBT-I), Prolonged Exposure (PE), Pediatric Cognitive-Behavioral Therapy, and Client-Centered Play Therapy. She also received training and is certified in Eye Movement Desensitization and Reprocessing (EMDR) and Cognitive Processing Therapy (CPT). She has additional training in the Gottman Method Couples Therapy Level 1 and Counseling Grief Clients.
In her spare time, Michelle enjoys working out, running, traveling, spending time with friends and family, and eating really good food.

Monika Serrano is a Clinician for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso, where she leads therapy sessions for individuals. Treating both adults and adolescents, Monika’s job entails developing treatment plans, diagnosing, and reviewing the most beneficial discharge plan for the client.
With eight years of experience in the mental health field, Monika has worked in both inpatient and outpatient settings. Beginning her career as a crisis specialist at the Mental Health Authority in El Paso, TX, she now helps the Cohen Clinic with receiving and assisting individuals in a crisis state by de-escalating and finding the best solution for them.
In her spare time, Monika enjoys watching movies, working out, watching UFC and football, going out to eat with her husband, and spending time with her dogs.

Alfred Martell is a Case Manager for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. Aside from his case management responsibilities, Alfred also serves as a Marriage and Family Therapy Intern for the Cohen Clinic, acquiring clinical hours for future treatment services with Endeavors.
With experience including four years of working with the Department of Defense at Ft. Bliss, Alfred has assisted active duty service members and their families for mission readiness by providing epidemiological services and wellness.
Willing to do whatever it takes to support his clients, he is fully committed to working collaboratively by sharing ideas and demonstrating mutual respect.
In his spare time, Alfred enjoys playing golf which helps him reduce stress by providing minimal social contact, fresh air, and mental stimulation.

Ismael Lopez is the Clinic Community Liaison for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. Helping the Cohen Clinic maintain and raise awareness of its services, he coordinates and develops educational groups and webinars and collaborates with other community organizations.

Ismael has been recognized with several awards for his service, including the 2020 El Paso County Veteran of the Year, Official Star Lighter Award, 2019 Homefront Teacher of the Year and NAMI’s 2018 Peer to Peer Teacher of the Year Awards. Additionally, he has received special recognition by former Congressman Beto O’Rourke for his work within the Veteran community.

Ismael graduated from the University of Texas at El Paso in 2022 with his master’s in social work. He is an Interdisciplinary Health Science PhD Student at University of Texas at El Paso. His goal is to research mental health issues to help people receive the care they need and thrive. In his spare time, Ismael likes to spend time outdoors and with his family.

Davie White is a Regional Data Manager for The Steven A. Cohen Military Family Clinics at Endeavors. In his role, Davie coordinates, develops, and creates reports that show the clinic’s health by making key performance indicators (KPIs) readily readable.

Additionally, Davie is the administrator for the Electronic Health Record (EHR); he is responsible for upholding data integrity and maintaining up-to-date records by using data visualization software that shows if there are missing, overdue, or out-of-the norm items. Davie’s background and experience in hardware repair allow him to contribute to the clinic as the De Facto onsite IT tech. He took it upon himself to learn Tableau Desktop, the record-keeping interface for Cohen Veteran Network and earned his Tableau Desktop Specialist Certification.

A U.S. Navy Veteran, Davie is a current Assistant Scoutmaster with a local Boy Scout Troop, where he mentors scouts in the area of personal fitness, archery, and orienteering. He is also a second degree Black Belt in the Korean martial art of Mu Sool Won, a Level 1 Certified Instructor with the United States Archery Association (USA Archery), and a Harley Davidson rider.

Elizabeth (Liz) Mendoza serves as a Receptionist for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso, where she provides administrative support and manages daily tasks related to the front desk.
She often provides the clinic’s first impression with her duties including answering calls from clients, potential clients, and community partners, following up with clients who have missed their appointment to ensure their well-being, scheduling client appointments, and greeting and directing visitors, clients, and stakeholders. Liz’s other responsibilities involve organizing and filing sensitive files and documents while maintaining compliance with HIPAA, coordinating clinicians’ schedules, and scheduling childcare and transportation to and from the clinic for clients that need it.
Trained in Mental Health First Aid and having experience with crisis intervention, Liz was recognized in 2018 for her quick action in ensuring a high-risk client’s safety.
She enjoys spending time with her two young children at t-ball practices and games on weekends and in her spare time.

Maribel De La O is a Clinician for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso.

Maribel holds bachelor’s and master’s degrees in social work from the University of Texas at El Paso. She’s licensed in the state of Texas and is actively working on obtaining her license in New Mexico. In her free time, Maribel enjoys spending time with her family, friends, and fur babies.

Valerie Morales is the Administrative Assistant for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso.
Employed at the clinic for over a year, she helps provide high-quality and accessible mental health care to Veterans and military family members by utilizing her vast experience in clerical work.
Valerie works directly under the Office Manager and helps manage and distribute information within the office while contributing to the team in all areas needed to ensure any issues are quickly and efficiently resolved.
As a family member of Veterans, Valerie loves helping the Veteran community and their families as much as she can and will continue to do so in the years to come.
When Valerie isn’t working, she loves to hang out with her family and friends. She also enjoys playing with her four dogs and her bunny.

Amanda Green is the Intake Coordinator for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. Amanda started her journey with the Cohen Clinic at Endeavors as a Baylor University Clinical Masters of Social Work intern in May 2022. She was then hired on as the Intake Coordinator/Case Manager. She is part of a team that conducts initial assessments to determine mental health needs, care requirements, and program services needed for ADSM, Veterans, and their families. Some of her responsibilities are to complete intakes and assess family needs assessments, create service plans, provide information and referral services, and conduct follow-up services for members.

Amanda is an El Paso native who spent 20 years in finance until she decided to switch directions and follow her dream of becoming an LCSW. Amanda received her Bachelor’s Degree in Cultural Anthropology with a minor in English Literature from the University of Texas in El Paso. She will graduate from Baylor University with her Master of Social Work in May 2023. Following graduation, Amanda will obtain her LCSW and hopes to practice as a clinician at the Cohen Clinic at Endeavors.

In her free time, Amanda enjoys traveling, her two daughters/family, and various animals you can find roaming around her home.

Lourdes G. Wilson is a Clinician at the Steven A. Cohen Military Family Clinic in El Paso, Texas.

Lourdes completed her master’s degree in counseling from Webster University and bachelor’s degree in social work at the University of Texas at El Paso. Lourdes is a Licensed Professional Counselor Supervisor in the States of Texas, New Mexico, and Arizona. Lourdes is skilled in trauma informed care providing treatments such as Cognitive Behavioral Therapy and Eye Movement Desensitization and Reprocessing.

Prior to working at the Steven A. Cohen Military Family Clinic at Endeavors, Lourdes worked with Acentra Health/L-Espyr Loyal Source and Department providing services for Customs and Border Protection since 2021. Lourdes has been serving the El Paso community for several years both as a Social Worker, Clinician, and other administrative roles, providing quality services to the Military, Veterans, Law Enforcement personnel and their families.

S. Mishel Lopez is a Clinician for The Steven A. Cohen Military Family Clinic at Endeavors for the San Antonio and Killeen clinics, where she provides individual therapy services to veterans, active-duty service members, and military families. She holds a Bachelor of Arts degree in Psychology from St. Mary’s University and a Master of Arts degree in Counseling from the University of Texas at San Antonio.   

Prior to her professional journey as a mental health therapist and advocate, Mishel served the Bexar County community providing personal safety education, child abuse prevention education, classroom facilitation on parenting/child development/childbirth education, and case management services.  Her path to the behavioral health field began in 2010 with a focus on working with children and teens.  She is now a Licensed Professional Counselor since 2018 and has worked with children, adolescents, and adults with experience providing individual therapy services and couples therapy services.   Mishel operates from a person-centered, strength-based, trauma-informed perspective to provide evidence-based treatment interventions to individuals recovering from traumatic experiences, substance use, life transitions, relationship distress, crisis interventions, and other challenges. 

As a Licensed Professional Counselor, Mishel provides support and encouragement and is passionate about creating a safe space for her clients.  She is an advocate for change and strives to promote growth by reinforcing strengths and resources along with helping to build skills around self-compassion and mindfulness.  

Outside of work Mishel enjoys fishing, hiking, trail biking, and camping.  She enjoys spending quality time with her children and family and her church community.

Dominique Flambert is a Clinician for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. She is a Licensed Clinical Social Worker (LCSW) and at the Cohen Clinic, Dominique provides treatment to Veterans, active duty service members, and military families.

She holds a Master’s Degree in Social Work with a concentration in Military Social Work from the University of Southern California. Dominique has worked in the mental health field for close to seven years holding positions that range from a Behavioral Therapist for Military children with Autism to a Military Therapist in partial hospitalization settings and has experience with outpatient care that provides individual and group therapy to children, women, adults, seniors, and military populations, including military children and adolescents.

She has spent the past 6 years working with Veteran and military populations in the mental health field with a focus on life skills, chemical dependency, trauma, attachment, irrational thoughts, and proper sleep hygiene. Dominique has training in evidence-based practices to include Cognitive-Behavioral Therapy (CBT), Problem Solving Therapy (PST), Motivational Interviewing (MI) and Applied Behavior Analysis (ABA).

In her spare time, Dominique enjoys reading, writing, watching TV and spending time with family and friends.

Daniela Diego is a Clinician for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. Daniela has been trained in various modalities that can be highly useful for our veteran population including EMDR and Gottman Therapy. In her role, she is responsible to provide mental health counseling for individuals, groups, couples, and their families within our military community.

Daniela holds a master’s degree from the University of Texas at El Paso. Prior to accepting this role, she was a Clinician for the Migrant Wellness team within Endeavors where she also provided trauma-informed care counseling. She has also worked at Ft. Bliss as a Ready Reserve Military and Family Life Counselor providing support for active duty soldiers and their families.

Jessica Ramirez is an Intake Coordinator/Case Manager for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. Jessica is part of a team that serves as the initial clinical contact for clients. She schedules and facilitates clinical assessments to screen for mental health needs, care requirements, and various program services needed for Active-Duty Service Members, Veterans, and their families. She is responsible for conducting clinical intake evaluations which assess individual and family needs, helps to create service plans, provides referrals for other needed resources/services, and conducts follow-up services for members.

Jessica was born and raised in El Paso and began her Social Work career in 2006 with the Texas Department of Family and Protective Services. She earned a BA in Criminal Justice and BSW from the University of Texas at El Paso. She then went on to earn an MSW from the University of Texas at Arlington. She is pursuing her dream of becoming an LCSW and is hoping to practice as a Clinician with the The Steven A. Cohen Military Family Clinic at Endeavors.

In her free time, Jessica enjoys traveling with her two children, concerts, and spending time with her fur babies.

Cassandra Paez is a Clinical Fellow for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. Cassandra has been trained in various modalities that can be highly useful for our veteran population including CBT, Play therapy, and Gottman One Therapy. In her role, she is responsible to provide mental health counseling for individuals, groups, children, and their families within our military community.

Cassandra holds a master’s degree from Grand Canyon University. During her time as a graduate student, her internships consisted of working with individuals with a history of mental health issues, inpatient observation crisis unit, domestic violence and/or sexual assault. Cassandra has 5 years of experience in the mental health field with children adolescents, adults and individuals who have struggled with autism, prior to accepting this role, she was a LPCA for children team within Emergence where she provided therapy. Upon graduating, she obtained his licensed professional counseling associate (LPC-A) license and began working for The Steven A. Cohen Military Family Clinic at Family Endeavors, El Paso in December of 2023. She currently works with veterans, active-duty service members, and their family members.

Margarita Escajeda is the Childcare Specialist for The Steven A. Cohen Military Family Clinic at Endeavors, El Paso. Margarita is responsible for watching children while clients attend their sessions. She also assists administratively with clinic operations. 

Margarita has worked with children for over 13 years. She is currently pursuing her degree in child development from EPCC.

Daniela Vargas serves as the Intake Coordinator/Case Manager for The Steven A. Cohen Military Family Clinic, where she plays a crucial role in facilitating access to mental health services. With a Bachelor of Psychology from New Mexico State University and a Master of Social Work from the University of Texas at El Paso, Daniela brings a strong foundation in psychological principles and social work practice.

In her position, Daniela is dedicated to supporting individuals in navigating their mental health journeys. Her background in psychology and social work equips her to conduct thorough assessments and coordinate care for clients, ensuring they receive the appropriate resources and support.

Daniela operates from a strengths-based, client-centered approach, believing that every individual has the capacity for growth and healing. She is passionate about fostering a welcoming environment that encourages clients to engage in their treatment processes